Yeti Privacy Policy

At Yeti Casino, we take your privacy seriously and are committed to protecting the personal data you share with us when you register, deposit, play or contact our support team. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over your personal data. Yeti Casino is operated by L&L Europe Ltd, licensed by the Malta Gaming Authority (MGA/B2C/211/2011), the UK Gambling Commission (licence 38758) and Spelinspektionen in Sweden (licence 23Si2205), and we process your data in accordance with applicable data protection laws, including the GDPR.

Information We Collect

When you create an account with us, we collect the information necessary to verify your identity, process payments and comply with our regulatory obligations. Here at Yeti Casino, we gather your registration details, contact information, date of birth, and payment data when you make a deposit or request a withdrawal through methods such as Visa, Mastercard, PayPal, Trustly, Skrill, Neteller or bank transfer.

• We collect your name, email address, phone number and residential address upon registration
• We record your payment method details and transaction history for deposits and withdrawals
• We track your gaming activity, including games played, bets placed and bonus usage
• We log your IP address, device information and browser type for security purposes
• We retain copies of identity documents when verification is required for transactions over £700 (€1,000) or cumulative totals of £1,400 (€2,000)

Information from Third Parties

Our Yeti Casino platform may receive information from payment providers, identity verification services and affiliate partners who refer you to our site. We use this data to confirm your identity, prevent fraud and ensure compliance with anti-money laundering regulations.

How We Use Your Data

We at Yeti use your personal data for several legitimate purposes connected to providing our gaming and sports betting services. Our Yeti platform relies on your information to manage your account, process transactions and deliver personalised promotions such as our welcome bonus, Wicked Wednesday Reload or Unlimited Cashback offers.

• We use your data to verify your identity and age before allowing you to play
• We process your payment details to complete deposits and withdrawals securely
• We analyse your gaming activity to detect problem gambling behaviour and offer responsible gaming tools
• We send you marketing communications about bonuses and promotions if you have opted in
• We use your data to respond to enquiries submitted via live chat, email or phone support

Legal Basis for Processing

We at Yeti Casino process your personal data based on several legal grounds. We rely on contractual necessity to manage your account and process transactions, legal obligation to comply with licensing requirements from the MGA, UK Gambling Commission and Spelinspektionen, and legitimate interest to prevent fraud and improve our services. Where required, such as for marketing communications, we obtain your explicit consent before processing your data for that purpose.

Sharing Your Information

Our Yeti Casino operation shares data only where necessary and lawful. We may share your information with payment processors to complete transactions, with regulatory bodies such as the Malta Gaming Authority or Spelinspektionen to meet compliance obligations, and with fraud prevention agencies to protect our platform and our players.

• We share data with licensed payment providers including Trustly, Skrill, Neteller and PayPal to process your transactions
• We disclose information to regulatory authorities when legally required
• We work with identity verification companies to confirm your age and identity
• We may share anonymised data with game providers such as NetEnt, Pragmatic Play and Evolution Gaming for analytics purposes

We never sell your personal data to third parties for their own marketing purposes.

Cookies and Tracking

At Yeti Casino, we use cookies and similar technologies to enhance your browsing experience, remember your preferences and analyse how you interact with our site. You can manage your cookie preferences through your browser settings at any time. For more detail on the specific cookies we use, please refer to our separate Cookie Policy.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal and regulatory obligations under our Malta, UK and Swedish licences. Typically, we keep account and transaction records for a minimum period required by anti-money laundering legislation, after which we securely delete or anonymise your data.

Data Security

We at Yeti implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Our Yeti security protocols include encryption of sensitive payment information, restricted access controls and regular monitoring of our systems to detect and prevent potential breaches.

Your Rights

As a player on our platform, you have a number of rights regarding your personal data under applicable data protection law. We are committed to honouring these rights promptly and transparently.

• You have the right to request access to the personal data we hold about you
• You can ask us to correct any inaccurate or incomplete information
• You may request that we delete your data, subject to our legal retention obligations
• You have the right to object to or restrict certain types of processing, including marketing
• You can withdraw your consent for marketing communications at any time
• You have the right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, you can contact our support team via live chat, available 24/7, or by emailing support@Yeti Casino.com or complaints@Yeti Casino.com.

International Data Transfers

Our Yeti Casino operations may involve transferring your data outside the European Economic Area, particularly where we work with service providers based in other jurisdictions. When we do so, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your personal data in line with GDPR requirements.

Children's Privacy

We do not knowingly collect personal data from individuals under the age of 18. Our registration process requires age verification, and we restrict access to our services for underage individuals in accordance with our responsible gaming commitments.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We encourage you to review this page periodically. Continued use of Yeti Casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal data, please reach out to our team. You can contact us through live chat available 24/7, by email at support@Yeti Casino.com, or by phone at +356 2033 0252 (UK: +44 1223 931492, Sweden: +46 10 750 2791), available from 07:00 to 00:00 GMT. We're here to help with any privacy-related concerns regarding your Yeti Casino account.